Samsung One UI 5.0: Fitbit Charge 5 and Fitbit Luxe users reported sync issue with Galaxy devices

Samsung started distributing One UI 5.0 along with the Android 13 update a few months ago. Until then, the One UI 5.0 has reached nearly all eligible Galaxy devices, including the cheapest model. Since the Android 13 and One UI 5.0 started rolling out, many issues have also started appearing simultaneously. This time, the One UI 5.0 has affected the flex of Fitbit Charge 5 sync on some Galaxy devices.

Fitbit Charge 5 and Luxe connecting issue with Samsung Galaxy devices

Let us tell you that many users are reporting the Fitbit Charge 5 and Fitbit Luxe are showing problems while syncing

with Galaxy Phones. This issue appeared after the users upgraded their devices with the latest One UI 5.0 + Android 13 update. Thankfully, Fitbit has gotten its eyes on this issue and responded. One of the Fitbit moderators has assured the users that they will bring a solution for this issue by 2023.

Notably, the issues have especially been seen in the Galaxy foldable- Galaxy Z Flip and Galaxy Z Fold series devices. Unfortunately, temporary solutions such as device resetting, application reinstalling, clearing the app cache, etc., do not work at all against this problem. In that manner, the Fitbit moderator has suggested the users use a different device until the issues have been resolved. Luckily, the root cause of this problem has been detected. Hence we are expecting a fix for it as soon as possible.

For information, in some cases, the recent Galaxy Z Flip 3 update, released on 23rd December 2022, with version no. F711BXXU3DVL9/F711BOXM3DVL9/F711BXXU3DVL9 has fixed this issue, but there is no guarantee.

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