How to fix

By Samlover.com

Samsung Galaxy users facing WhatsApp Dual Messenger crashing issue

By Samlover.com

Samsung offers a Dual Messenger feature in its Galaxy devices, which is indeed helpful in making app clones. 

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By Samlover.com

Recently, this feature has been showing some crashing issues with the Whatsapp Messenger app. 

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By Samlover.com

This issue is making users frustrated as their device starts crashing whenever they open the Whatsapp clone app.

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By Samlover.com

Thankfully, users no longer need to worry about this issue as a Samsung Moderator shared some solutions for it.

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By Samlover.com

– At first, the Moderator recommended clearing up the cache for Whatsapp. In order to do that, follow the further steps- Go to settings > apps > Whatsapp > tap on force stop, then storage and clear the cache.

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By Samlover.com

– Then, they suggested uninstalling or re-installing the Whatsapp application, which will help prevent any software symptoms or updates from progressing completely.

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By Samlover.com

– Afterwards, we should deal with the cache partition, which stores temporary system data. Informatively, clearing the cache partitions makes the apps run smoothly and more freely, so it would be beneficial if you clear the cache partition regularly. 

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By Samlover.com

– At last, if none of these worked, you should try a factory reset. The factory reset will make your device as it comes out of the box. However, don’t forget to back up your device, as the factory resetting will clear up your device’s all settings and data.

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Nota bene, if even factory resetting didn’t work, then you can file an error report.

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To send bug reports: 1. Open the Samsung Members app 2. Click on Support in lower right 3. Scroll down and click on Error report 4. Fill out the details to submit your report.