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Samsung offers free repair and refund for firmware issue in Australia

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Several Samsung users have reported a major issue on their Galaxy devices, which come after installing the latest firmware update. According to the information, the issue was addressed in Australia, which made the Galaxy devices stacked with black screens unusable. After Samsung got it as its self-mistake software, then it took action on it and offered a free repair from their service center and refunded the money to the users who paid to fix the issue.

Samsung has released an official statement: “Customers who take their device to a Samsung authorized service center and are confirmed to be affected by this issue will not be charged for any repairs relating to this issue, regardless of the Samsung Express warranty period,” a spokesperson said.

“If they have been previously been charged by a Samsung authorized service center for repairs relating to this particular issue, they will be refunded for that work.”

Some users have tried a different method to make their devices reusable, they perform the factory reset manually on their devices, and their devices start working as before. But because of this, they have lost their data, including Photos, videos, docs, and other personal data.

In another official statement – “Samsung has received reports from customers of an issue when updating their phones,” the company said on Wednesday.

“At this time, these reports are from customers based in South Australia only. We are continuing to investigate this matter.”


Aastha is a Author of Samlover.com. With a degree in Engineering with IT, Aastha is deeply immersed in the realm of technology. Specializing in Android and Hardware. She is Passionate about technology at the service of digital entertainment that can be used through any platform. Music, movies and video games have always taken up a good part of his free time, but he doesn't give up outdoor activities, from simple walks to cycling and skiing. He has been producing editorial content for SamLover since 2022 and has run a computer and telephony store for 3 decades.

Samsung

These Galaxy AI Features to Enhance Your Samsung Galaxy Mobile Experience

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Earlier this year, Samsung introduced a bundle of generative AI-powered tools with the title, Galaxy AI, on the Galaxy S24 series exclusively that runs Android 14-based One UI 6.1 out of the box. Later, along with the One UI 6.1 update, the brand expanded the Galaxy AI feature to older flagship Galaxy devices according to their worth. 

Samsung Galaxy AI Features: Enhance Your Mobile Experience

Here we’re discussing how these Galaxy AI tools are beneficial to enhance your experience on your Galaxy S24 device. Here are some tips and tricks to get the most out of your phones. 

Circle to Search 

One of the most handy features introduced on the Galaxy S24 series with Galaxy AI is the ability to search any content, like images or text, directly from your screen by just circling what you want to search. It does not even ask you to switch between apps. This feature has already made its way to other smartphones, including the Google Pixel 8 series and old flagship Galaxy devices. To use it, you can tap and press the home button or navigation bar, and you will be able to circle. 

Live Translate 

Live Translate helps you communicate with others. It is an AI-powered feature that automatically translates voice calls, face-to-face conversations, and even text messages into your preferred languages. This feature will be beneficial, especially in the scenario where your colleagues are from different regions and you are attending the voice conference. This feature will make things and languages easy to understand. You can use this during the call by tapping on the Call Assist button and tapping the Live Translate option. The brand has added several languages of support to this feature, as mentioned below: 

  • Simplified Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Spanish
  • Thai
  • Vietnamese

Note Assist 

The Samsung Galaxy S24 series includes a convenient feature called Note Assist in the Samsung Note app. This will automatically organize your notes in an easy-to-understand way. To use this feature, click on the Notes Assist icon and select the Auto Format option. The AI will create bullet points for the notes that are organized understandably. The next feature is Summarize, powered by AI. It will summarize a note instantly. You can enable it by clicking the Notes Assist icon and selecting the Summarize option. You can also choose a standard summary or a detailed summary. 

You can also check the spelling of the text you pasted into a note by using AI to check it, selecting the Notes Assist icon, and clicking on Correct spelling. 

Transcribe conversations and record them

The Galaxy S24’s Voice Recorder app with Transcribe Assist is a convenient tool for journalists and for those who usually need to record and review conversations. This lets you record interviews or discussions and easily transcribe them anytime, making it simple to find noteworthy facts and quotes. Galaxy AI also permits you to create a summary of your conversation by tapping on the summary tab housed at the top of the transcription. 

AI-powered photo editing 

The Galaxy S24 introduced several AI-based photo editing features powered by the new Galaxy AI, such as Edit Suggestions, which uses AI to suggest edits or changes to your photos. These suggestions vary depending on the photo and could range from changing colors to removing unwanted things from the image. You can easily use this feature by selecting a picture in the Samsung Gallery app and clicking on the I in a circle icon to pull up the recommendations. 

Integrated with Edit Suggestions is called Generative Edit, which fills in parts of images that are edited. It will make the photos smooth and vibrant, especially in areas where you erased or moved objects. 

AI-powered video editing 

The Samsung Galaxy S24 introduced an exclusive feature called Instant Slow-mo. It converts a normal video into a slow-mo video with the help of AI to generate the missing frames necessary to create a slow-mo video. You can easily use this feature by clicking and pressing on the screen while playing a normal video in the Samsung Gallery app. You can change the speed of a video permanently. A 30 FPS video can be reduced to half or quarter speed, while a 60 FPS video can be decreased to at least up to eight speed. 

Customize the look of your phone

You can customize the look of your Galaxy S24 by using Material You, which offers a variety of things, from the color palette of the UI to the look of the clock on your lock screen. You can choose color features by long-pressing the home screen, clicking on wallpaper and style, and selecting the color palette. To access lock screen features, go to Settings and select Lock Screen. 

Customize the side-key shortcut

You can easily customize your side-key shortcut on your Galaxy S24 phone to access particular actions instantly. For customizing as per your preference, go to Settings app >> Advanced features >> Side key. 

Set shortcuts by using the S Pen

The Galaxy S24 Ultra has an S-pen for making doodling easy. The smartphone has brought quality-of-life upgrades. This lets you add several personalizations using your S pen. By double-tapping the screen and holding down the S pen button, you can trigger a shortcut to the app you use the most. You can easily set the shortcuts by following these following these easy steps: open the Pentastic app, tap the double-tap shortcut, and turn the toggle on for your selected app. 

Undoubtedly, the Galaxy S24 series is a power package of AI-powered features that enhance the user experience. However, the brand has expanded these Galaxy AI features to old Galaxy devices, but according to their worth, for instance, the instant slow-mo feature is only available on Galaxy S24 and Galaxy S23 smartphones. 

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New Details of Galaxy S25 Ultra’s Camera Revealed

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IMG - BenIt Bruhner Pro

The Samsung Galaxy S25 series will join the Galaxy S-series family in early 2025, for which Samsung has already started working under the hood. The Galaxy S25 Ultra is expected to bring some camera upgrades; new specifications have emerged. 

Previously, it was reported that the Galaxy S25 Ultra would have the most camera upgrades in the lineup. Samsung has not released any official details about the Galaxy S25 Ultra camera. Still, it was revealed that the Galaxy S25 Ultra would feature a quad-camera setup on the rear, including a 200MP primary rear camera and three 50MP telephoto and ultrawide cameras. 

Galaxy S25 Ultra Camera Upgrade: New Details Unveiled

Currently, a tip from @ISAQUES81 on X suggests that the 50MP ultrawide camera on the upcoming flagship phone will have a newer version of the 1/2.76-inch ISOCELL JN1 camera sensor. It is smaller as compared to the 12 MP ultrawide sensor used in the Galaxy S24 Ultra, but it has 4x the resolution. 

It could feature a 1/3-inch 50MP ISOCELL telephoto camera, which is a bit bigger than the 10MP sensor on its predecessor, the Galaxy S24 Ultra. It could be paired with a 3x optical zoom lens and should have OIS. Except for the ultrawide camera of the Galaxy S25 Ultra, all the cameras should have OIS for improved shake resistance and higher image quality in low-light scenes. The Galaxy S25 Ultra could have the same 12 MP selfie camera on the front as the Galaxy S24 Ultra

If all the predictions come true, then all the cameras on the Galaxy S25 Ultra will be able to record 4K 60fps, 4K 120fps, and 8K 30fps videos. It is also expected that all the rear cameras on the phone can use EIS at all resolutions and frame rates. The device might also have real-time camera switching during 8K recording and a superior ultrawide camera compared to the rumored iPhone 16 Pro Max. The standard Galaxy S25 and Galaxy S25+ are expected to feature a camera setup similar to their predecessors. 

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Samsung to Introduce AI Drawing Tool for S-Pen Equipped Galaxy Devices

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The Korean firm ‘Samsung’ is all set to expand its AI-powered tools by adding more new AI features to the Galaxy AI package on the Galaxy Z Fold 6. The AI-powered drawing assistance feature is on the list. 

Samsung Galaxy Devices with S-Pen to Gain AI Drawing Capabilities

Samsung initially introduced dozens of generative AI tools under the Galaxy AI title on the Galaxy S24 series. Later, the brand expanded the availability of these features on more high-end Galaxy devices via the One UI 6.1 update. Now the brand is setting to launch its next-generation foldable phone, the Galaxy Z Fold 6, which will bring a new AI-powered drawing assistance feature. 

As with the previous time, the brand will expand this new feature via the One UI 6.1.1 update to eligible old Galaxy devices. A well-known tipster hinted that One UI 6.1.1 on the upcoming Galaxy Z Fold 6 will have an AI Graffiti feature. However, he didn’t mention the detailed information about this feature. It seems like it could help users draw better using the S Pen and generate images based on inputs that users give through text prompts. 

If the report is to be believed, this feature will be released to older Galaxy devices with the S Pen with One UI 6.1.1 update. There are only countable Galaxy phones and tablets, especially from the Galaxy S, Galaxy Tab, and Galaxy Z series, that get the Galaxy AI features. It is expected that the AI-powered drawing feature from One UI 6.1.1 will arrive on Galaxy Tab S8, Galaxy Tab S9, Galaxy Z Fold 4, and Galaxy Z Fold 5 series devices. However, Apple has already introduced a similar feature with the iPadOS 18 update.

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