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Samsung reveals cause of wiped pictures and contacts from your Galaxy phones in Australia

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As we reported earlier, the glitṣch issue was addressed in Australia, which made the Galaxy devices stuck with black screens and unusable. After Samsung knewṣ and accepted it as its own software mistake, it announced free repair and refunded money to those who paid for the repair from a Samsung-approved store.

Now, the Korean giant has revealed the problem behind the issue and said that Some devices which are running on Android 11 were locked in boot mode after installing the new update.

“Following the release and installation of Android 13 update to Samsung devices that had been on Android 11, a small number of phones were locked in ‘boot mode’, Samsung has stated.

A spokesperson also said that the glitch only impacted phones that used Android 11 and had a third-party application installed. But, it is not yet clarified which third-party application made this issue.

An Adelaide tech consultant Richard Pascoe claims that Samsung had not properly tested its update before rolling it out to the customers and before it was found to be incompatible with the third-party app.

“A revised firmware update that will not experience this issue has been developed and will start being rolled out to customers over the coming weeks”, the spokesperson said.

However, Samsung has again confirmed that the customers would not be charged and get a full refund for any repair work related to the update.


Harsh is a seasoned technology enthusiast with a deep passion for Android. Since its announcement in 2007, he has closely followed the evolution of this operating system, gaining a comprehensive understanding of its features and capabilities. His background in Android, IT, and Journalism has equipped him with the skills to analyze and present complex technological concepts in a clear and engaging manner. As the Editor-in-Chief at Samlover.com, Harsh is dedicated to sharing his knowledge and experiences about Android, services, and applications with the world.

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Samsung

Here’s Key Details Of Samsung Exynos 1480

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The Korean brand ‘Samsung’ recently introduced its mid-range smartphone, the Galaxy A55, which is powered by the Exynos 1480 chipset. Let’s take a closer look at this chipset. 

Initially, Samsung did not announce the name of the chipset, but now it appears that the giants are now setting up to formally announce their latest mid-range Exynos chipset. The fans eagerly wanted to know the key details of the Exynos 1480 mid-range chipset. So here we are mentioning the key details of the chipset: 

Samsung Foundry’s 4nm (4LPP+) process node powers the newest Exynos 1480, a significant upgrade over the 5nm Exynos 1380 chip from last year. This chipset includes: 

  • Four ARM Cortex-A78 CPU cores clocked at 2.75GHz 
  • Four ARM Cortex-A55 CPU cores clocked at 2GHz 

The Korean giants stated that this new Exynos chip is 22% more power-efficient than its predecessor. Also, this chipset is suitable for LPDDR4x/LPDDR5 RAM and UFS 3.1 storage. 

The Exynos 1480 is the first mid-range chipset of the Exynos family, which is an AMD RDNA-based Xclipse 530 GPU. This will enhance the experience by delivering a seamless Full HD+ resolution display at a refresh rate of 144 Hz. Apart from this, if the reports are to be believed, this GPU uses AMD’s RDNA 2 technique. 

The brand also assures on its website that it uses the latest RDNA technique, named RDNA 3. Samsung also claimed that the Exynos 1480 will deliver 53% faster GPU performance as compared to the Exynos 1380. It has some advanced gaming features, such as variable rate shading (VRS) and super resolution (frame upscaling). 

The ISP, which stands for Image Signal Processor, supports at least 200 MP camera sensors, and it has the power to process frames from two camera sensors that are 32 MP + 32 MP together along with zero shutter lag or one 64 MP camera sensor with zero shutter lag and HDR. It has the power to record 4K 60fps videos. The built-in AI Engine (NPU) has 4x faster on-device AI performance as compared to its predecessor. This has fabricated a 5G model with mmWave and sub-6GHz network compatibility. The rest of the connectivity features of the Exynos 1480 include GNSS (BeiDou, Galileo, GLONASS, and GPS), Wi-Fi 6E, Bluetooth 5.2, NFC, and a USB Type-C port. 

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Samsung Admits Google’s Feature Tops Galaxy AI

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Samsung Praises Google’s Circle to Search for AI-Powered Features. Samsung debuted this feature on its Galaxy S24 flagship series back in 2024, which is grabbing more publicity. 

Samsung introduced ‘Galaxy AI’, a bundle of AI-generated features on the Galaxy S24 series initially, and now it’s already started making them available to more Galaxy flagship devices from 2023 through the latest One UI 6.1 update. 

Samsung’s Galaxy AI includes various features, including Circle to Search, Live Translate, Transcript Assist, Call Assist, Note Assist, AI-powered editing tools, and many more. Among all of them, the Circle to Search feature is the one that is gaining the most popularity on the Galaxy S24 smartphone. 

The fact is that the Korean giants are not even responsible for their’most  popular’ Circle to Search feature, which is the most popular among all AI-powered ones since it is a feature with Google, which means that Google is responsible and deserves praise, and regarding this, Samsung stated that: 

“Circle to Search with Google revolutionized the way users search, helping it become the most widely used AI feature amongst Galaxy S24 users. It allows them to learn more about almost anything on their screens quickly with a simple gesture, without having to switch apps.”

Before Samsung, Google already introduced this Circle to Search feature on its Pixel 8 series and Pixel 7 series smartphones in a similar style as it is available on the Galaxy S24 series. 

The only fact is that Samsung hugely advertises this feature, whereas Google appears quite a bit into advertising this Circle to Search feature.  

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SmartThings & Philips Hue Are Partnering To Elevate TV-Centered Home Exposure

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A new partnership is in town! Samsung’s SmartThings and Philips Hue are shaking hands to introduce a bundle of exclusive updates and more. 

This new collaboration will add an extra layer of upgrades to elevate home automation and enhance control of light sync. It will result in greater control of the Philips Hue Sync TV App through SmartThings

At CES 2024, SmartThings already introduced new features that will surely make the TV the hotspot for smart homes. Philips Hue, through this collaboration, allows users to control their light sync application directly from the SmartThings application effortlessly as well as flawlessly. 

The Philips Hue Sync TV App will permit the sync of lights along with what is on the TV. This leads to enhanced experiences such as watching movies and shows or playing games. Since Philips and SmartThings are at the same stage, that’s why one can easily control the Hue Sync application from the phone with the SmartThings app. Apart from this, it will also permit you to adjust the light brightness, switch between modes, or start or stop the light sync without even any interruption. 

Now SmartThing is setting up to expand the availability of the Philips Hue Sync TV application to more regions, which includes:

  • Brazil
  • Hong Kong
  • Poland
  • Czech Republic
  • Slovakia 

The true reason behind this collaboration with SmartThings is just to expand the availability of smart home technology to more regions around the world. 

Noticeably, Philips Hue also introduces a monthly subscription option for the Philips Hue Sync TV App, which costs 2.99 USD/EUR. Also, users who prefer a non-recurring plan can go with the existing one-time purchase option, which remains available at 129.99 USD/EUR. Someone who purchases a new 2024 Samsung TV will seamlessly use the Philips Hue Sync app to control their lights in sync with what’s on screen. 


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