Samsung Is Building a One-Stop Repair Hub Into One UI 9

Getting your Samsung phone repaired has never been a particularly clean process. You dig around for warranty paperwork, figure out where the nearest service center is, and ping between apps hoping for an update. Samsung appears to have noticed.

Hidden inside an early One UI 9 build is an unreleased app called Warranty & Care. It does not show up in the app drawer and requires an activity launcher to open, which tells you everything about where it stands in development.

What is already there is promising enough. The app opens to a main screen showing your device’s warranty status alongside a troubleshooting search bar. There is a Diagnostics shortcut that connects to Samsung Members, hinting that the goal is to complement existing tools rather than scrap them.

The more interesting additions are still being built out. Samsung is working on repair cost estimates, service center booking, and real-time claim tracking, features that could genuinely cut down on the back-and-forth that currently makes repairs feel longer than they need to be. There is also a self-service angle, letting users run their own diagnostics or search for fixes before committing to a service visit.

That said, a fair chunk of this is placeholder territory right now. Options like “Ask Bixby” and “Request a repair” are present but non-functional. The calendar permissions prompt during onboarding feels like infrastructure for features that have not been wired up yet.

Samsung is clearly laying groundwork here, but there is no confirmation this will ship in the final One UI 9 release. If it does land, it could make an already frustrating process noticeably smoother. And yes, the obvious caveat applies: it only helps if your phone is still functional enough to open it.

Via – Android Authority