One UI 8: Samsung’s Chance to Regain User Trust After the One UI 7

Samsung has faced much criticism around the world for delaying its Android 15-based One UI 7 for the eligible Galaxy devices. Apart from the criticism, it has lost the trust of many users, patience or frustrated those who actually appreciated the software’s availability on time in recent years.
As of now, Samsung has started rolling out the One UI 7.0 update for its handful of Galaxy devices, including Galaxy S24, Galaxy S23, Galaxy Z Fold 6, Flip 6, and more, but it will still take a couple of months to expand the update to every unit of the eligible devices.
One UI 8 Needs to Be a Win—Samsung Can’t Afford Another Miss
With One UI 7, Samsung has already upset most of its users, except those who purchased new devices which arrived with the latest Android 15 update. But as the company made its image to take care of each customer, it is expected that Samsung could use the One UI 8 as a tool to get back on track and also keep the following points to redeem its user trust.
One UI 8 testing should be available for more users
In the earlier One UI updates, Samsung made the beta testing available for seven countries, including China, India, Germany, Poland, South Korea, the UK and the US. Meanwhile, the company has brought it to at least 8 to 10 devices, but with the One UI 7, it has restricted the beta testing to limited countries except the Galaxy S24. For instance, the Galaxy A55 beta only dropped to two countries, including South Korea and the US. Now, to get back on track, the One UI 8 should follow the same beta testing as older UI updates.
Follow the schedule strictly
For whatever reason, Samsung has stopped the One UI 7 rollout suddenly, it has annoyed many users as they are already waiting for the update to their device according to the schedule published in their respective countries. So it is expected that Samsung should reconsider publishing the One UI update schedule and follow it strictly.
Stop prioritising Samsung’s home country
In the One UI 7 saga, it is worth noticing that Samsung has prioritised the update availability to the home country, South Korea. Specifically, for some devices like the Galaxy A55 and the Galaxy Tab S10, it has started the update rollout from South Korea. Meanwhile, for pushing the stable update, the company again chose the home country and then expanded it to more countries. Instead of prioritising particular countries, it should focus on bringing the update to other countries simultaneously.
On the other hand, Google has almost done its next Android version testing, Android 16 on its Pixel devices. It can roll out the stable update in the next couple of months. So to take responsibility, the Korean giant needs to react quickly and is expected to bring the One UI 8 on time and correct its mistake.