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Samsung Members App: Detailed Info, Version Update, Features, And How To Use

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Have you ever gotten into troubles related to Android apps, especially if you are a Samsung user? You have, we bet. So Today, we will make everything easy for you by becoming your guide and problem solver in this regard.

Why You Should Get Samsung Members App

Samsung has a vast range of Galaxy devices, from buds to phones, watches etc. People often find it troubling to go through the extensive ‘read before’ material and want easy solutions in simple steps. This juncture is precisely we come and simplify things even further for our readers.

In that regard, Today, we are discussing everything related to Samsung Members App.

What is Samsung Members App?

Samsung members app is a toned version of the Samsung community forums webpage, specially tailored for Android. Users can report and share their problems and doubts, including solutions on the app, relating to their Galaxy devices.

Currently, the platform has over 500M+ Downloads, 1.06M reviews & Content rating of 4.6, and is for everyone.

How does This work?

The app itself functions on a peer-to-peer user connection, using the feedback provided by users for solving as well as discussing various topics. The platform also includes moderators who are obviously from Samsung itself; they often share upcoming, latest features or upgrades coming for multiple apps, including solutions posted in response to user queries for their Samsung device.

We have simplified & organized the process in simple steps below.

Samsung Member App Benefits;

  1. One-on-one Q&A Channel.
  2. Availability of a forum to submit or answer questions from fellow Galaxy-users.
  3. Exclusive access to member benefits and events.
  4. Diagnostic step-by-step tutorials.
  5. A comprehensive collection of FAQs.
  6. Manage all of your Samsung devices in one place.

The Features of Samsung Member App & How To Access Them?

Samsung Members give you personalized content and live support, but it also provides a community of Samsung users to discuss. You can browse forum posts to learn about a topic or create a post yourself to ask questions to other Galaxy users.

Community:

  1. To start, open the Samsung Members app and tap the Community tab. Now you can swipe through a list of forum topics. 
  2. Tap a topic to view the thread; if you would like to post a reply, tap the text field, enter a message, and then tap Post.
  3. If you are looking for a particular topic, you can search for it using the Search icon at the top right. To find something even more specific, use the filtering options to sort through the search results.
  4. Tap the Pencil icon to post a new topic, and then select a board to post related to Phones, TVs, etc.. Next, enter a title and message for your Post. You can also insert an image. When you are done, tap Post.

Get help 

Tap the Get help tab to access the app’s support options.

You can choose from the below options:

  1. Diagnostics: Perform diagnostic tests on different features and components on your phone.
  2. Solutions: Get answers to all your questions about your device. To learn more, select one of the trending articles or tap Browse to search articles by topics, such as Audio & Sound or Data & Backup.
  3. Quick help: Chat with live experts through text or remote support.
  4. Send feedback: Users can report problems so they can be fixed. Suggestions and comments are also welcomed.
  5. Samsung Care+: Sign up for Samsung Care+ if you have not already.
  6. Other ways to get help: Use different ways to contact support or get service.

Extra Features:

  1. Discover: This tab in the Samsung Members app is designed to help you explore and discover more about your Galaxy device and other Samsung products!
  2. Benefits: Check out deals, services, and other benefits available to you as a Samsung customer.
  3. Editor’s picks: Read featured articles written and chosen by Samsung’s editorial team.
  4. News and tips: Read fun and helpful lifestyle article.
  5. Galaxy shop: Get redirected to Samsung’s website, so you can browse and purchase their latest gadgets.

Download The Latest Version Of Samsung Member App

You can download the Samsung Members app from the Play Store or Galaxy store. So, that was it; if you find this article helpful, consider leaving a comment below, Your feedback & suggestions mean a lot to us as they help us improve even further.

How update Samsung Member App

  1. Open the Play Store, tap your profile picture, and then tap Manage apps & device.
  2. Tap Updates available to see what apps need updates.
  3. From here, you can tap Update to apps.

Harsh is a seasoned technology enthusiast with a deep passion for Android. Since its announcement in 2007, he has closely followed the evolution of this operating system, gaining a comprehensive understanding of its features and capabilities. His background in Android, IT, and Journalism has equipped him with the skills to analyze and present complex technological concepts in a clear and engaging manner. As the Editor-in-Chief at Samlover.com, Harsh is dedicated to sharing his knowledge and experiences about Android, services, and applications with the world.

Apps & Services

Samsung Galaxy Devices Get Copilot Integration in Telegram

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Here’s a new novelty for Samsung Galaxy users to enhance their Telegram experience, as you can now access ChatGPT-powered Copilot inside Telegram. 

Undoubtedly, a new-generation AI-powered digital assistant is a hot topic in the tech industry, and with the revolutionary ChatGPT, the AI era got a boost. Now, Samsung Galaxy users can easily access Copilot inside Telegram on their Galaxy devices. This AI assistant from OpenAI powers Microsoft’s Copilot and is reported to power a few AI features in Apple’s upcoming iOS 18 update. 

Now get ready to have flawless conversations with Copilot inside Telegram, as it is announced to be your everyday AI companion. You can now ask it for movies, trip plans, how to improve your language, restaurant recommendations, and many more. On its help page, Microsoft assures that you can get sports stats, personalized music playlist recommendations, fun facts, jokes, workout tips, and trip planning through Copilot on Telegram. Noticeably, being a Microsoft product, you can access information from the web via Bing Search. 

However, here’s the limitation: Copilot on Telegram has a daily limit of 30 interactions, unlike the full Bing app. This limit is similar to Google’s introduction of limited access to its AI, Gemini, within the Message application. You can easily access Copilot inside Telegram on your Galaxy device by just following the steps mentioned below: 

  • Open Telegram on your Galaxy device. 
  • Type @CopilotOfficialBot in the search bar and tap on it. 
  • Tap the Start button. 
  • It will ask you to share your registered phone number. 
  • Select ‘Send My Mobile Number’ to get started. 
  • Now the Copilot will share a few recommendations; you can tap one of those or type something if you want your own. 

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Samsung Ends iFixit Collaboration, Google Picks It Up

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iFixit has already announced it will be ending its collaboration with Samsung, which allowed it to distribute official parts and create repair guides for Samsung smartphones. 

Last week, we reported that iFixit, stepping back from its collaboration with Samsung, has tried to advance the right-to-repair movement by partnering with big tech manufacturers and announced that it is ending its collaboration with Samsung. The merger allowed iFixit to distribute official parts and create repair guides for Samsung devices. However, iFixit cut off the deal, saying that Samsung’s “approach to repairability does not align with our mission.” 

iFixit is known for reliable parts and repair guides; they stopped working with Samsung, but the report suggests that the Korean giant didn’t fully support the partnership’s goal. However, at the moment, it is yet to be clear who’s primarily at fault. iFixit will not create repair guides for Samsung devices anymore. 

Despite everything, there’s an uninvolved party that is sitting pretty through all the drama, named Google. Samsung is not interested in Right to Repair, as is quite clear from the failed partnership with iFixit. However, Google partners with iFixit for parts and guides, supports Right to Repair legislation, and makes repairing Pixel phones easier. At the moment, it’s not clear how the collaboration between iFixit and Samsung fell apart. iFixit shared some of its side of the story in a blog post and a subsequent interview between the company’s CEO and one of our colleagues, The Verge. 

The reason behind the failure of the Samsung Repair Hub partnership was that Samsung made it difficult for people to fix their devices affordably; for instance, Samsung limited iFixit from selling more than 7 parts per customer in 3 months, hurting repair shops. These limitations made repairs quite expensive for consumers who didn’t have a high budget. Also, it only sold batteries pre-attached to new screens, forcing customers to buy unnecessary parts. So these are a few basic reasons behind the failure of this program. 

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Samsung Members Service Downtime Scheduled for May 28th

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Samsung Members lets you discover just what you want, from connecting with other users, sharing a wealth of information, and indulging in several perks to exploring various device tips and experts’ support, among many more. However, this service is going to be temporarily suspended for one day. 

Samsung Members service regular users, here’s a piece of essential information for you: this service will be temporarily suspended on May 28, 2024, which means tomorrow, from 9:00 a.m. to 1:30 p.m. (GMT +5:30) for server maintenance. It is recommended not to leave your work pending for tomorrow since it will not work. 

During the maintenance period, Samsung Members may experience disruption from 10:30 a.m. to 10:35 a.m. noticeably, please be advised that the schedule is potentially to change based on conventional conditions. This is being speculated from a notice dropped by a Samsung Members service via the Samsung Members Team. Although the team also mentioned hearty apologies for any inconvenience this may cause, we appreciate your understanding. 

Samsung Members is available on the Galaxy Store or Google Play Store. It can help you detect potential issues with your phone by conducting diagnostic tests and offering valuable troubleshooting tips.

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