Samsung Members App: Detailed Info, Version Update, Features, And How To Use

Have you ever gotten into troubles related to Android apps, especially if you are a Samsung user? You have, we bet. So Today, we will make everything easy for you by becoming your guide and problem solver in this regard.

Why You Should Get Samsung Members App

Samsung has a vast range of Galaxy devices, from buds to phones, watches etc. People often find it troubling to go through the extensive ‘read before’ material and want easy solutions in simple steps. This juncture is precisely we come and simplify things even further for our readers.

In that regard, Today, we are discussing everything related to Samsung Members App.

What is Samsung Members App?

Samsung members app is a toned version of the Samsung community forums webpage, specially tailored for Android. Users can report and share their problems and doubts, including solutions on the app, relating to their Galaxy devices.

Currently, the platform has over 500M+ Downloads, 1.06M reviews & Content rating of 4.6, and is for everyone.

How does This work?

The app itself functions on a peer-to-peer user connection, using the feedback provided by users for solving as well as discussing various topics. The platform also includes moderators who are obviously from Samsung itself; they often share upcoming, latest features or upgrades coming for multiple apps, including solutions posted in response to user queries for their Samsung device.

We have simplified & organized the process in simple steps below.

Samsung Member App Benefits;

  1. One-on-one Q&A Channel.
  2. Availability of a forum to submit or answer questions from fellow Galaxy-users.
  3. Exclusive access to member benefits and events.
  4. Diagnostic step-by-step tutorials.
  5. A comprehensive collection of FAQs.
  6. Manage all of your Samsung devices in one place.

The Features of Samsung Member App & How To Access Them?

Samsung Members give you personalized content and live support, but it also provides a community of Samsung users to discuss. You can browse forum posts to learn about a topic or create a post yourself to ask questions to other Galaxy users.


  1. To start, open the Samsung Members app and tap the Community tab. Now you can swipe through a list of forum topics. 
  2. Tap a topic to view the thread; if you would like to post a reply, tap the text field, enter a message, and then tap Post.
  3. If you are looking for a particular topic, you can search for it using the Search icon at the top right. To find something even more specific, use the filtering options to sort through the search results.
  4. Tap the Pencil icon to post a new topic, and then select a board to post related to Phones, TVs, etc.. Next, enter a title and message for your Post. You can also insert an image. When you are done, tap Post.

Get help 

Tap the Get help tab to access the app’s support options.

You can choose from the below options:

  1. Diagnostics: Perform diagnostic tests on different features and components on your phone.
  2. Solutions: Get answers to all your questions about your device. To learn more, select one of the trending articles or tap Browse to search articles by topics, such as Audio & Sound or Data & Backup.
  3. Quick help: Chat with live experts through text or remote support.
  4. Send feedback: Users can report problems so they can be fixed. Suggestions and comments are also welcomed.
  5. Samsung Care+: Sign up for Samsung Care+ if you have not already.
  6. Other ways to get help: Use different ways to contact support or get service.

Extra Features:

  1. Discover: This tab in the Samsung Members app is designed to help you explore and discover more about your Galaxy device and other Samsung products!
  2. Benefits: Check out deals, services, and other benefits available to you as a Samsung customer.
  3. Editor’s picks: Read featured articles written and chosen by Samsung’s editorial team.
  4. News and tips: Read fun and helpful lifestyle article.
  5. Galaxy shop: Get redirected to Samsung’s website, so you can browse and purchase their latest gadgets.

Download The Latest Version Of Samsung Member App

You can download the Samsung Members app from the Play Store or Galaxy store. So, that was it; if you find this article helpful, consider leaving a comment below, Your feedback & suggestions mean a lot to us as they help us improve even further.

How update Samsung Member App

  1. Open the Play Store, tap your profile picture, and then tap Manage apps & device.
  2. Tap Updates available to see what apps need updates.
  3. From here, you can tap Update to apps.