Samsung is undoubtedly rocked in terms of the top-notch performance of its camera in its flagship series devices, specifically the Galaxy S series devices. With the Galaxy S23 Ultra model, the company has already reached peak camera performance, so therefore it has continued to bring the same camera setup with a 200 MP sensor. However, with the Galaxy S24 Ultra, we have seen some minor improvements.
One of the noticeable improvements is the 5X Telephoto lens, which makes zooming more interactive and brings more quality photos. The company has used the 50MP lens, which makes it able to capture more details. However, there are some problems with the functionality of the telephoto lens when you switch them in portrait video mode. The predecessor featured a 10MP 3X telephoto lens for portrait video recording.
For explanation, when we use Potrait mode in the Galaxy S23 Ultra smartphone, we get the 1X, 2X, and 3X options for zooming level in the photo and video recording, respectively.
Galaxy S24 Ultra Comes with 3X and 5X Telephoto Lenses, But Where’s the Zoom in Portrait Videos?
The Galaxy S24 Ultra comes with improved hardware and a 5X Telephoto lens, but it remains unused. When you record the portrait video and try to zoom in, more specifically switching lenses to 2X or 3X icons, it doesn’t manage to shoot on the preferred Zoom Telephoto lenses; it uses the main 200MP camera and zooms digitally to 2X or 3X.
We tested the feature thoroughly on the Galaxy S23 Ultra in portrait video mode. Everything worked perfectly, capturing 1x with the main camera and 3x using the dedicated telephoto lens. However, the Galaxy S24 Ultra is different. It uses digital zoom on the main camera to capture 1x, 2x, and 3x portrait videos.
On the other hand, when you use the portrait video mode on the Galaxy S24 Ultra device and zoom in, it doesn’t switch the lens and uses only the main camera lens and provides digital zooming, which doesn’t bring top quality. However, due to the proper software processing, the device still manages to give a quality photo. In conclusion, it may be some software error for the Galaxy S24 Ultra only, because in other modes the lens is working properly.
As far as the solution is concerned, there is no information available right now. It looks like, currently, there is no information available regarding the address of this issue; probably there are very few users who have noticed it. If you are also having the same issue, let us know in the comments below.
