Samsung accepted the long-lasting seven-year software update policy and introduced the recently launched Galaxy S24 flagship series, and finally, the reason behind this acceptance is out now.
Samsung is not the first brand to bring seven years of software support policy since Google already promised seven years to the Pixel 8 series. However, with this support, users will experience an upgraded feel at least seven years after purchasing the device.
Samsung debuted the Galaxy S24 series on Android 14, One UI 6.1, and 7 years of software support, which means it will go up to Android 21.
Here’s the question: After Google, why did the Korean giants commit to 7 years of software support?
So the reporter from GSMArena is revealing that they got a chance to chat with Samsung VP Nicholas Porter, and on asking the reason behind this commitment, he stated that Samsung decided to go with the seven years of support, as their analysis of consumer feedback found that stretching out the support adds more value to a smartphone.
The Korean giant’s research realized that people usually stick with one smartphone for a long time, so somehow it makes sense that the brand stretched out the software update support. Also, the giants believe that even in the scenario where users wouldn’t care about the added support, they will benefit from the upgraded security and the flawless functionality and performance of their device for seven years.
