Samsung has always been a brand that focuses on customer requests and strives to complete them. On account of this, Samsung has come up with a new initiative, which was created with the aim of providing specialized customer care services for each and every Samsung Galaxy Z series- Galaxy Z Flip and Galaxy Z Fold in the regions of Canada. These smartphones are created to provide cherished clients with top-notch assistance and entirely change the way of consumer-device relationships. The initiative comes with user-advantageous features such as In-person or Online Onboarding, Dedicated Customer Service, and Walk-in Service.
While this process can be summarised as Personalised unique gadgets receiving personalized services, highly trained professionals who are accessible by live chat or phone will offer reliable services 24/7, according to individualized and unique assistance for your device and assistance through the phone will be offered from 9 a.m. to 9 p.m. EST (1-888-970-FOLD) around-the-clock. A step-by-step tutorial will be offered by Samsung Galaxy professionals; with the help of that process, you can further onboard your new smartphone in person or online. Through data transfer, new device tips, and customization, the experts will interact with the customers.
Schedule your repaired phone online using the premium Galaxy Z Series repair line, and the device which will be categorized as eligible will be picked up from the location of your preference. Within three days, customer connections can be restored thanks to our quick repair turnaround. Just contact the specialized customer care team to set up your onboarding time.
Frank Martino, VP of Corporate Service, Samsung Canada, said, “The specialty service offering is like a concierge for your mobile Galaxy device, bringing our dedicated customers personalised care from set-up to repair. At Samsung Canada, through our Premium Care Service, we aim to bring best-in-class support across all of our Galaxy Z Series devices, so our cutting-edge innovations can be experienced quickly and efficiently.”
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