Samsung rolled out the awaiting Android 14-based One UI 6.1 update to 2023 flagship devices, including the Galaxy S23 series, Galaxy Z Fold 5 series, Galaxy Tab S9 series, and Galaxy S23 FE. Unfortunately, the update and enhancement also brought some inconvenience to Galaxy S23 users.
Galaxy S23 owners who installed One UI 6.1 are facing a kind of inconvenience regarding the touchscreen. The report revealed that some users are facing touchscreen issues and facing trouble due to their unresponsive screen or touch not registering at all. All of a sudden, Galaxy S23 owners are facing the same issue after installing the new update.
Here’s the question: what’s the actual problem Galaxy S23 owners are facing after installing the One UI 6.1 update?
Since installing the update, many Galaxy S23 series users have encountered problems where specific sections or the full touchscreen become sometimes unresponsive, requiring multiple taps to register actions, or in some scenarios, remain completely unresponsive.
Regarding this issue, several users reported different cases; for instance, a batch of users confirmed that whenever the touchscreen issue occurs, the input only registers with the S-Pen. This fact creates confusion about what might be causing the device to reject input with their finger, whether the fingerprint or any software issue.
Also, by restarting, rebooting, or even resetting the device, the problem doesn’t appear to be fixed. Although one user claims the issue went away once the application was optimized after the update, the only one who stated this comment is that the rest of the users are facing the unresponsive touchscreen issue. Regarding this issue, the brand hasn’t taken any immediate action yet.
After facing a lot of trouble, some of the users rolled back to One UI 6.0, and suddenly their touchscreen started working just fine. So for now, rolling back is the better option. It appears that Samsung has yet to acknowledge this unresponsive touch screen issue after installing the One UI 6.1 update.
