News
Samsung launches “Samsung Everywhere,” all service and care offerings to Canadians
Samsung presents “Samsung Everywhere,” a new initiative from Samsung Canada that unifies all of the services and support available to Canadians nationwide, allowing them to swiftly address their problems and return to what really matters. Canadians may get fast service in a fashion that suits them and fits easily into a busy lifestyle because of Samsung’s dedication to simple, easy, and frictionless service. With Samsung’s easy, practical, and frictionless service, clients in Canada can feel secure knowing that the company is always there to support them.
Samsung brings a few services to Canadian individuals:
Round-the-clock remote assistance:
- Samsung provides 24/7 remote chat support with a specialist to address any difficulties that consumers want assistance with, all at a speed that fits into a busy schedule.
- Visit Samsung.ca/Support to obtain live chat support, or download the Samsung Members app.
Indoor Fixtures:
- By scheduling an in-home visit online, Samsung provides customers of its home appliances with a convenient way to get prompt servicing.
- Canadians may also schedule a technician service experience under the Samsung brand, when a technician will come to their home and fix their appliances expertly.
- This service is available depending on where in the country you live.
- When using only original Samsung components, 95% of repairs are completed during the same visit.
Service for Visual Assistance:
- Technical product experts from Samsung can examine a customer’s appliance through the camera on the device using Samsung’s simple and user-friendly Visual Support Service.
- This allows the expert to visually evaluate the problem, get additional information from the customer, and offer recommendations for how to proceed.
- This includes chat support, text support, online shopping, smartThings support, Samsung Care+ support, and email support.
Best Customer Service Award for Samsung:
As the 2023 International Customer Experience Awards’ Best Customer Service winner, Samsung Service is honored to have been recognized on a worldwide scale. The Awards honor the noteworthy initiatives of international companies that are front-runners in customer satisfaction.
The Korean brand – Samsung has recently announced its two mid-range Galaxy smartphones – Galaxy A55 5G and Galaxy A35 5G. A new benchmark listing has a spot for Samsung’s affordable smartphone, Galaxy35 5G.
Samsung is now gearing up for its next affordable Galaxy smartphone, the M35 5G, as the reports are unvunveilhey have found a new benchmark listing for Samsung the Galaxy M35 5G.
The smartphone has been spotted with the model number as an identification code – SM-M356B on the Geekbench 6.2.2 database. Not only this, but it also confirmed the presence of 6GB of RAM and Android 14 OS. The chipset also came to know which is the latest Exynos 1380.
The codename for the motherboard is also mentioned, which is ‘s5e8835.’ The reports say that it has scored 656 and 1967 points in performance scores on the benchmarking platform. Exynos 1380 is the latest chipset of the Korean brand, which is a 5 nm processor. It consists of 4 Cortex A78 cores, which clock at 2.4GHz, and 4 Cortex A55 cores, which clock at 2.0GHz. It is coupled with a Mali g68 MP5 GPU. It also has an AI Engine.
This also offers connectivity options, which include the latest Bluetooth version 5.3 and Wi-Fi 802.11 ax with three bands. It supports a camera resolution of at least 200MP for capturing images, and for video recording, there is support for up to 30fps 4K recording. The storage supported is UFS v3.1, and RAM will be of the LPDDR4x/5 type.
Samsung has recently debuted its two smartphones, Galaxy A55, and Galaxy A35; the Galaxy A35 5G smartphone is powered by Exynos 1380 chipset. From this perspective, Galaxy M35 5G could be a variant of Galaxy A35.
At the moment, no specs and features of the device have been revealed or leaked. Still, since Galaxy M series smartphones usually have a bit higher battery power of at least 6000mAh, the forthcoming Galaxy M35 5G smartphone also arrives with the same battery power.
Firmware
Verizon rolls out the March 2024 security patch update for the Galaxy Z Fold 3 and Galaxy Z Flip 3 devices
Verizon has rolled out the March 2024 security patch update for the Galaxy Z Fold 3 and Galaxy Z Flip 3 devices. Earlier, these devices had received the same update outside the US, but now they are gradually expanding to the US.
The Galaxy Z Fold 3 and Galaxy Z Flip 3 are spotted getting new updates with the firmware version numbers F926USQS5HXBD and F711USQS6HXBD, respectively. It is worth noticing the update is currently available for the devices locked to Verizon, but it will soon be available on more carriers.
For your information, the latest update for Galaxy Z Fold 3 and Galaxy Z Flip 3 doesn’t bring any significant changes, but as it is the latest security patch, it will provide some internal fixes to maintain the security of the devices.
If you are getting some other issues from the last update, you should also update the device to the latest update, as it may also address some issues. Along with the update, other improvements may also be made to enhance the overall performance of the devices.
Suppose you use the Galaxy Z Fold 3 or Flip 3 device in the US. In that case, you can update the device to the latest version by simply going to the system settings and then to the software update. If you haven’t received the update, you should wait for some time, as it may arrive in the next few days.
Firmware
Samsung rolls out the March 2024 security patch update for the Galaxy S23 FE devices in the US
Samsung has rolled out the March 2024 security patch to almost all devices but still needs to complete the update distribution to all eligible devices. So, gradually expanding the update to remaining devices, the company has started rolling out the update for the Galaxy S23 FE in the US.
Notably, the Galaxy S23 FE devices are getting a new update in the carrier-unlocked version with the firmware version number S711U1UES2BXBF. The update has already been rolled out to almost all carriers, including AT&T, Bluegrass Cellular, C-Spire, Cellular South, Comcast, Cricket, DISH, MetroPCS, T-Mobile, Tracfone, US Cellular, Verizon, and Xfinity Mobile.
According to the official changelog, the March 2024 security patch is one of the standard maintenance updates that provides some internal improvements for the device, and there will be no visible changes available. In other words, users may experience some improvement in the functioning of devices, but it doesn’t particularly bring any specific changes for the device.
Going to the details, the March 2024 security patch includes more than 40 fixes, 37 of which are provided by Google and address the issues found in the Android OS, while 9 more features are introduced by Samsung that enhance the performance of Galaxy devices exclusively.
Suppose you are using the Galaxy S23 FE in the US. In that case, you can update the devices to the latest version by following the simple steps: first, go to the system settings, tap on the software update, and tap on the download and install button; if it shows a new update available, tap on the download button.